You may return or exchange wireless devices and accessories purchased from within 14 days of purchase. A restocking fee of $35 applies to any return or exchange of a wireless device.

This return and exchange policy does not apply to customers who have purchased a Prepaid Plan.

All service labor costs are non-refundable once the repair service is performed.

Return Shipping & Handling charges are the responsibility of the buyer and will not be reimbursed.

Before returning or exchanging any wireless device or accessory that has data in its memory, please transfer all data you wish to retain to another file source. Once the wireless device or accessory is returned, your data cannot be recovered.

Additionally, you should retain or destroy any removable or portable memory cards or modules (such as a SIM Card or SD Card) in order to help protect sensitive information, such as mobile banking information.